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Bulk User Management via CSV

For onboarding multiple users at once or making changes across a large team, the Bulk Add Users feature lets you upload a CSV file with all user details in a single operation.

  1. Click Actions and select Bulk Add Users

    This opens the Bulk User CSV Upload page.

  2. Download the CSV template

    Click Download Template on the CSV Upload page, or click the Overjet User Roles and Permissions Template link. Open it in Excel or Google Sheets.

  3. Complete the template — one row per user

    Every column must be filled in. See the column reference below:

  4. Upload the CSV file

    On the Select File screen, click the upload icon or drag and drop your completed CSV file into the upload area, then click Upload CSV.

  5. Review the preview

    Overjet shows a preview table with each user's email, name, role, and assigned clinics. Check all rows carefully before continuing.

  6. Click Save and Invite Users

    All users in the CSV are added. Each will receive an invitation email from [email protected].

User Roles

When adding or editing a user, select one of the four available roles. The role determines which areas of the Overjet platform the user can access.

Role

Practice View

Enterprise Analytics

Patient PHI

Admin User

Yes

Yes

Yes

Analytics User

Yes

Yes

Yes

Clinical User

Yes

Yes

Non-PHI Clinical User

Yes

Note: Admin users can also add, edit, and remove other users through the User Management Platform. This permission is not available to any other role.

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