There is a connection issue. Here are three troubleshooting steps to reconnect promptly.
Click Reset Sensor
Above the red bar click Reset Sensor.
Unplug Sensor Externally
Unplug your sensor externally. Wait 20-30 seconds. Reconnect sensor. Click tile to rearm.
Restart ICS from PC Tray
Viewing your Desktop view. Locate the Overjet IRIS Service purple icon in the lower right corner. Right click and click Restart.
Please click on the video below for a step-by-step guide to Exit and restart your ICS.
NOTE The playback speed on this video may be adjusted if needed.


