Overjet

I am getting a red bar in the preview window with an error: “Image capture service is not connected”

Image Capture Service Not Connected

I’m ready to take an image but my sensor is not in the list of sensors.

Sensor is not in the list

I logged in with a new Windows user and am being asked to accept a certificate. Is this required?

Certificate

My images are displaying broken in the image capture screen.

Image Broken

Having issues with staying logged in or images not appear.

Images not Loading

What is offline mode and how do I use it?

Offline Mode

Most Common Errors Troubleshooting Steps for IRIS and Non IRIS

Troubleshooting

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Try selecting a different creation date range.

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Try using different keywords or checking for typos.

Try selecting a different update date range.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.